2020 Provider Alerts

PA33 Dec 29
- Reporting Suspected and Confirmed COVID-19 Cases to Community Care
PA32 Dec 15
- Coordination with Single County Authority (SCA) Offices
PA31 Nov 17
- Pennsylvania Act 65
PA30 Oct 30
- Process Change for Reporting Significant Member Incidents
PA29 Oct 15
- Community and School Based Behavioral Health (CSBBH) Request Process
PA28 Sep 30
- Partial Psychiatric Hospitalization: Addition of 15-Minute Unit Codes
PA27 Sep 15
- Erie Office Address Update
PA26 Sep 09
- Fraud, Waste, and Abuse (FWA) Updates to Documentation Signature Requirements During COVID-19
PA25 Aug 13
- LGBTQIA+ Performance Standards
PA24 Jul 31
- Intensive Behavioral Health Services (IBHS) Medical Necessity Guidelines (MNG)
PA23 Jul 31
- Coordination with Single County Authority (SCA) Offices
- SCA Coordinators
PA22 Jul 30
- Coordination with CASSP Coordinators
- CASSP Coordinators
PA21 Jul 24
- Provider Reimbursement Tools for Providers
PA20 Jul 24
- Monitoring Guidelines for Individuals Taking Antipsychotic Medication
PA19 Jul 20
- Fraud, Waste, and Abuse (FWA) Compliance Requirements
PA18 Jul 07
- Community Care Secure ePortal Business Center Permissions and Active Service Validation Cycles
PA17 Jul 06
- Process and Procedure for Requesting New Intensive Behavioral Health Service (IBHS) Authorizations and Transition of Authorizations from BHRS to IBHS
PA16 Jul 01
- Instructions for Integrated Wellness Care Centers (ICWCs) to Access Reports Showing Concurrent Designated Collaboration Organization (DCO) Authorizations
PA15 Jun 30
- RTF JCAHO Accredited/Enrolled Providers – Secondary Claims Submissions/Coordination of Care
PA14 Jun 10
- Change of Address for Tobyhanna Office
PA13 May 21
- Prior Authorization During the COVID-19 Disaster Emergency Declaration Period
PA12 May 19
- FWA Activities During COVID-19, 2020 FWA Policy & Procedure Updates & Basic Documentation Required for Progress, Treatment, or Service Note
PA11 May 13
- Notifying Community Care When Invoking "Flex Bed" Approach Due to COVID-19 Under Section 1135 Waiver of the Social Security Act
PA10 May 13
- DDAP Listserv
PA09 May 07
- COVID-19 Billing Requirements
PA08 May 04
- Authorization Process: Integrated Community Wellness Center
PA07 Apr 21
- Fraud, Waste, and Abuse (FWA) COVID-19 Teleconferencing Fraud and General Fraud Precautions
PA06 Apr 21
- Reporting Suspected and Confirmed COVID-19 Cases to Community Care
PA05 Mar 18
- COVID-19 Update: Submitting Clinical Information and Sending Secure Emails
PA04 Mar 16
- COVID-19 Update: Telehealth Services
PA03 Feb 25
- Coordination with CASSP Coordinators
- North Central CASSP Coordinators
PA02 Feb 11
- Intense Behavioral Health Services - Service Locations
PA01 Feb 10
- Claim Requirements for Provider OnLine Claim Submissions: Ordering, Referring, or Prescribing Physician

Archive of Provider Alerts

Community Care does not practice medicine or exercise control over the methods or professional judgments by which providers render medical services to members. Nothing in these materials should be construed to supersede or replace the clinical judgment of a provider. Please note that an authorization is not a guarantee of payment for services rendered and providers are responsible for appropriate billing of services.