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  • Provider Resources
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    • UPMC Health Plan Behavioral Health Services
    • Quality Improvement Program
    • Secure Sites
      • ePortal
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      • HealthChoices Coverage and Billing
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      • Behavioral Health Care Management
  • Forms
  • Member Resources
    • Provider Search
    • Health and Wellness Resources
    • Academy + Library
    • Recovery/Crisis Plan
    • Advance Directives
    • Complaints and Grievances
    • Medical Assistance Transportation Program
  • Clinical Innovation & Publications
    • Program Innovation
    • Performance Standards
    • Medical Necessity Guidelines
    • Physical Health Plan Contact Information
    • Information and Resources
    • Publications
  • Training
    • Academy + Library
    • CHC Trainings
    • EBP Webinars
    • FWA Trainings
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    • Webinars
  • Provider Resources
  • Provider Manual
  • Provider Resources
    • Provider Manual
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    • Provider Newsletter
    • Provider Rate Setting
    • Provider Representatives
    • Incident Reporting
    • FWA Compliance
    • UPMC Health Plan Behavioral Health Services
    • Quality Improvement Program
    • Secure Sites
      • ePortal
    • Community HealthChoices
      • Coordinating and Accessing Care
      • FAQs
    • ACT 62 Resources
      • HealthChoices Coverage and Billing
      • FAQs
      • Behavioral Health Care Management

Provider Manual

The Provider Manual has all the information you need about Community Care, phone numbers, and instructions regarding authorizations, billing, and quality of service.

Procedural Noncompliance

Download Provider Manual Updated December 2024
Guidelines for Obtaining Approval Updated December 2024

Community Care is a proud part of the UPMC Insurance Services Division, which also includes UPMC Health Plan, Workpartners, and UPMC for You (Medical Assistance).

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