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  • Provider Resources
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    • FWA Compliance
    • UPMC Health Plan Behavioral Health Services
    • Quality Improvement Program
    • Secure Sites
      • ePortal
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      • FAQs
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      • HealthChoices Coverage and Billing
      • FAQs
      • Behavioral Health Care Management
  • Forms
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    • Provider Search
    • Health and Wellness Resources
    • Academy + Library
    • Recovery/Crisis Plan
    • Advance Directives
    • Complaints and Grievances
    • Medical Assistance Transportation Program
  • Clinical Innovation & Publications
    • Program Innovation
    • Performance Standards
    • Medical Necessity Guidelines
    • Medication Formularies
    • Information and Resources
    • Publications
  • Training
    • Academy + Library
    • CHC Trainings
    • EBP Webinars
    • FWA Trainings
    • Population Health
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    • Webinars
  • Provider Resources
  • Provider Manual
  • Provider Resources
    • Provider Manual
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    • Provider Newsletter
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    • Provider Representatives
    • Incident Reporting
    • FWA Compliance
    • UPMC Health Plan Behavioral Health Services
    • Quality Improvement Program
    • Secure Sites
      • ePortal
    • Community HealthChoices
      • Coordinating and Accessing Care
      • FAQs
    • ACT 62 Resources
      • HealthChoices Coverage and Billing
      • FAQs
      • Behavioral Health Care Management

Provider Manual

The Provider Manual has all the information you need about Community Care, phone numbers, and instructions regarding authorizations, billing, and quality of service.

Download Provider Manual Updated February 2023
Guidelines for Obtaining Approval Updated April 2023

Community Care is a proud part of the UPMC Insurance Services Division, which also includes UPMC Health Plan, Workpartners, and UPMC for You (Medical Assistance).

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