HealthChoices Performance Standards
In 1999, Community Care began working with providers to develop quality standards by service type and population. These standards are called "Performance Standards." Each set of standards followed a unique path:
- First, best practices ideas were shared, discussed, and compiled through a series of focus groups that included Community Care staff, network providers, county staff, and other stakeholders, including members, family members, and advocates.
- A detailed written narrative of the standards was created.
- Based on this final narrative, a checklist of specific and measurable goals was created.
Please carefully review the standards below. We review several standards each year and will notify the relevant providers for each standard when those reviews occur. We welcome your suggestions and input. As we work in your county, these standards will be present in many of Community Care's quality improvement activities.
- 2.1 Intensive Outpatient Program
- 2.5 Partial Hospitalization Services
- 3.5 Clinically Managed High-Intensity Residential Services
- 3.7 Medically Monitored Intensive Inpatient Services
- 3.7 WM Medically Monitored Inpatient Withdrawal Management
- Acute Partial Hospital
- Assertive Community Treatment - Modified Teams
- Clinical Telemedicine Services
- Co-Occurring Disorder Competency
- CommonGround Decision Support Centers
- Community and School Based Behavioral Health (CSBBH)
- Community Residential Rehabilitation Host Home
- Community Treatment Team
- Crisis Intervention Services
- Crisis Residential Services
- Diversion and Acute Stabilization
- Dual Diagnosis Treatment Team
- Enhanced Clinical Service Coordination (ECSC)
- Ensuring Safe and Welcoming Treatment Environments for LGBTQIA+ Members
- Family Based Mental Health Services
- Family Focused Solution Based Services (FFSB)
- Inpatient
- Intensive Behavioral Health Services
- Outpatient
- Peer Support Services - Certified Peer Specialist (CPS) Services
- Psychiatric Rehabilitation Services
- Residential Treatment Facilities
- School-Based Partial Hospitalization Programs
- Targeted Case Management
- Targeted Case Management: Behavioral Health Alliance of Rural Pennsylvania (BHARP)