ePortal Getting Started Guide

Community Care's ePortal is a secure, HIPAA-compliant website allowing network providers to streamline operational, administrative, and clinical workflows. The Centers available will vary based on the provider's contracted lines of business.

Creating an ePortal Account

For members of a facility, please contact the ePortal Facility Administrator for your entity.

For practitioners, click here to sign up.

For additional information, please read Community Care's registration user guide.

Using the ePortal

• Member Services: Authorization Submission & History, Member Eligibility, SMI Reports, Restraint Reports
• Downloads: Important Files and Reports
• Survey Center: Member Survey Data Collection, Survey Reports
• Business Center: Service Location Validation, Fee Schedules, Contract Look-ups, Availability Reporting
• Claims - Provider OnLine: Claims Services for HealthChoices & ALDA Providers
• User Management: User Accounts, Settings & Permissions