New FAQ: General Clinical
Update: APA Continuation
New FAQ: Operational
Taking Care of Yourself While Caring for Others: Social Connectedness and Compassion and Mindful Self-Care During Stressful Times
Taking Care of Yourself While Caring for Others: Healthy Eating in Stressful Times
Taking Care of Yourself While Caring for Others: A Good Night's Sleep with Proper Sleep Hygiene
New: Taking Care of Yourself While Caring for Others - a webinar series in recognition of Mental Health Month
New FAQs: APA Bridge Payment - PRTF
Updated Timeline: Ambulatory Bridge Payment
New Provider Alert: Notifying Community Care When Invoking "Flex Bed" Approach Due to COVID-19
New Provider Alert: COVID-19 Billing Requirements
Providing Treatment: Helpful Tools for Community-Based Service Providers
New Provider Alerts
Providing Treatment: Community Care Guidelines for Community-Based Service Delivery
New FAQs: APA Bridge Payment
APA Bridge Payment: Survey
Provider APA Update: In an effort to achieve greater consistency for providers across Pennsylvania, Community Care in collaboration with its county partners is updating our APA Ambulatory Bridge Payment Model to align with a common feature of APAs across the Commonwealth. Read more.
Resources in Spanish from the PA Department of Health: Información en español
Provider APA Update: For providers participating in the Ambulatory Provider Bridge Payment APA, please be advised of several updates from Community Care and a reminder to providers regarding the completion and return of the provider survey, which accompanied the contract amendment pertaining to this ambulatory provider APA. Read more.
New FAQs: CSBBH
Provider APA Update: Please be aware that providers participating in the APA bridge payment can expect to see the first payment the week of March 30, 2020. Detailed reports to allow providers to understand the payment by contract and service type will be forthcoming. Thank you again for your continued commitment to meeting the needs of members during this challenging time.
Effective March 15, 2020, Community Care will cover telehealth, including telephonic services, throughout the COVID-19 national state of emergency. Providers must clearly document the mode of communication and maintain all documentation requirements for services rendered. Providers may begin to offer telehealth services immediately for any/all services as a means to continue to offer behavioral health services to HealthChoices members during the COVID-19 crisis. Providers should review details and instructions regarding the delivery of telehealth services during the COVID-19 crisis outlined in Provider Alert #4. Please also see Provider Alert #5 regarding submission of clinical information and sending secure emails during the COVID-19 outbreak.
Providers are encouraged to check this website for further information and updates on COVID-19, and to reference information published by CDC.